Refund Policy
At Legends Marketing Ltd, we strive to provide our customers with the highest quality services and products. If for any reason you are not satisfied with your purchase, we offer a refund policy to ensure your satisfaction.
Refund Eligibility
You may be eligible for a refund if you meet the following criteria:
- You are within 14 working days from the date of purchase.
- You have a valid reason for requesting a refund, such as dissatisfaction with the service or product received.
How to Request a Refund
To request a refund, please contact our customer support team at [contact email] within the specified refund period. Please include your order number and a brief explanation of why you are requesting a refund. Our team will review your request and respond to you promptly.
Refund Process
Once your refund request is approved, we will process your refund within [number of days] working days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
Exceptions
Please note that certain products or services may not be eligible for a refund, including but not limited to:
- Digital downloads or software licenses
- Services that have already been rendered or completed
- Customized or personalized products or services
Contact Us
If you have any questions or concerns about our refund policy, please contact us at [contact email]. Our customer support team is here to assist you and ensure your satisfaction with our products and services.
Policy Changes
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page.
By using our website or purchasing our products and services, you agree to the terms of this refund policy. If you do not agree with any aspect of the policy, please refrain from using our website or making a purchase.